How can I resolve identity verification link expiration issues?

Last updated: October 17, 2025

Onfido - Verification links typically expire after 90 minutes, but can be resent within a 3 day window

Veriff - Verification links typically expire after 7 days

Checkout Verification - Verification links typically expire after 15 minutes, but links remain active for up to two weeks

IDNow - Authentication tokens have a 60 minute expiration, individual Idents are valid up to 90 days by default

You can refresh an ID verification link; https://docs.dotfile.com/reference/id-verification-refresh-url or you can automate the verification link refresh process in your Client Portal