How do I resolve Dotfile access and login issues?
Last updated: October 17, 2025
There are a couple of reasons why you may not be able to access your account, these may not always be the case, however, it's always best to check the following first:
We have 99%+ uptime, but it's good to check if we have any ongoing issues https://status.dotfile.com/
Basic, but problematic; please clear your cache and cookies and then try to log in again
If the issue persists, please reach out to our support team and we'll look into this for you.